Privacy Policy

1. Introduction/Overview

Welcome to PDFTechno - www.pdftechno.com ("Website," "Service," "Provider," "Controller/Data Controller," "Application/This Application," "we," "us," or "our"), operated by [PDFTechno] ("Proprietorship"), a proprietorship firm incorporated under the laws of India and headquartered at Latehar, Jharkhand, India.

This Privacy Policy outlines how we collect, use, store, and protect and disclosure of personal data of users ("you," "User") while using our services. By accessing or using www.pdftechno.com, you consent to the practices described herein.

๐Ÿ›๏ธ Legal Compliance

This policy complies with:

  • Information Technology Act, 2000
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • The Digital Personal Data Protection Act, 2023
  • Other applicable Indian laws

๐Ÿ“Š Automatic Data Collection

Every time a user or automated system enters PDFTechno, generic statistics and information are gathered including: IP address, browser types, operating system, referrer websites, access dates/times, and other security-related data.

2. Definitions

"Personal Data (or Data)"

Information that identifies or relates to a natural person (e.g., name, email, IP address). Any information that directly, indirectly, or in connection with other information allows for identification of a natural person.

"Processing"

Any operation performed on Personal Data (e.g., collection, storage, deletion, etc.).

"Data Subject"

The individual to whom Personal Data relates.

"Usage Data"

Information collected automatically through this Application including IP addresses, URI addresses, request times, browser features, operating system details, and user behavior patterns.

"User"

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.

"Consent"

Any informed and unequivocal expression of will voluntarily given by the data subject in the form of a declaration or other clear affirmative act.

"Profiling"

Any form of automated processing of personal data to evaluate certain personal aspects relating to a natural person, particularly to analyze or predict work performance, economic situation, health, preferences, interests, reliability, behavior, or location.

"Data Controller (PDFTechno)"

The entity which determines the purposes and means of processing Personal Data, including security measures concerning the operation and use of this Application.

3. Types of Data Collected

๐Ÿ“ Personal Data

  • Name/Company name
  • Email address
  • Phone number
  • Billing address
  • Payment details (via Razorpay)
  • IP address
  • Device information

๐Ÿ” Non-Personal Data

  • Browser type
  • Operating system
  • Usage statistics
  • Geo-location
  • Cookies

๐Ÿ” Sensitive Data

  • Passwords (encrypted)
  • Payment information
  • Biometric data (if applicable)

๐Ÿ“„ Uploaded Files

  • Documents processed
  • PDF files
  • Images
  • Other file types

๐Ÿ”ข Detailed Data Types Collected:

โ€ข First nameโ€ข Email addressโ€ข Passwordโ€ข VAT Numberโ€ข Company nameโ€ข Countryโ€ข Cookiesโ€ข Usage Dataโ€ข IP addressโ€ข Browsing historyโ€ข Session statisticsโ€ข Device informationโ€ข City locationโ€ข Browser informationโ€ข Service communication data

4. Data Collection Methods

๐Ÿ‘ค Directly from You

  • Registration forms
  • Account creation
  • Payment processing
  • User submissions

๐Ÿค– Automatically

  • Cookies
  • Log files
  • Analytics tools
  • Google Analytics

๐Ÿ”— Third Parties

  • Payment gateways (Razorpay)
  • Cloud storage providers
  • Advertising partners
  • Analytics services

๐Ÿ›ก๏ธ Security Measures

PDFTechno implements necessary security measures to guard against unauthorized access, disclosure, alteration, or destruction of data. Processing adheres to organizational protocols relevant to stated goals.

5. Purpose of Data Collection & Processing of Personal Data

๐ŸŽฏ Service Delivery

Process transactions, provide tools, send invoices and maintain user accounts.

โš–๏ธ Legal Compliance

Comply with Indian tax laws, fraud prevention, regulatory requirements under IT Act, 2000.

๐Ÿ’ผ Legitimate Interests

Improving user experience, marketing, and customer support.

Detailed Processing Purposes:

๐Ÿ“‹ Legal Basis for Processing

  • Users have given consent for specific purposes
  • Data provision necessary for contract performance
  • Processing necessary for legal compliance
  • Processing related to public interest or official authority
  • Processing necessary for legitimate interests

6. Data Usage

Your data is used to:

๐Ÿ“„Facilitate document processing (PDF conversions, compressing, merging, splitting, organizing, rotating, optimizing, editing, repairing, reading, scanning, OCR, protection, unlocking, watermark, and e-signing)
๐Ÿ“งSend transactional emails (invoices, service updates)
๐ŸŽฏPersonalize content and advertisements
๐Ÿ”’Conduct security audits and prevent misuse

7. Data Sharing & Third Parties

We may share data with:

๐Ÿ’ณ
Payment Processors: To complete transactions (with Razorpay)
โ˜๏ธ
Cloud Service Providers: For secure file storage and processing (AWS)
๐Ÿ“Š
Third-Party Processors: For analytics tools (Google Analytics, Google AdSense, etc.)
โš–๏ธ
Legal Authorities: If required by Indian law, court orders, or government requests

๐ŸŒ International Data Transfers

Note: Data may be transferred to third-party servers outside India. We ensure compliance with Indian data protection standards.

๐Ÿ”— Third-Party Services Used:

Payment Gateway:
RazorPay
Analytics:
Google Analytics
Hosting:
AWS
Advertising:
Google AdSense

8. Data Retention

Data TypeRetention PeriodReason
User Files (Uploaded)15 minutes / 2 hours / 7 daysBased on account type (as per T&C Clause 4)
Account Data3 years post-closureLegal compliance requirements
Payment Records7 yearsIndian tax law requirements

๐Ÿ“‹ General Retention Rules

  • Personal Data processed and stored for as long as required by collection purpose
  • May be retained longer due to legal obligations or user consent
  • Contract-related data retained until contract fully performed
  • Legitimate interest data retained as long as needed to fulfill purposes
  • Once retention period expires, Personal Data shall be deleted

9. Data Security

๐Ÿ” Encryption

SSL/TLS for data transmission to ensure secure communication.

๐Ÿ‘ฅ Access Controls

Restricted employee access and server access with multi-factor authentication.

๐Ÿ” Regular Audits

Vulnerability assessments and penetration testing for security validation.

10. User Rights

๐Ÿ‡ฎ๐Ÿ‡ณ Under Indian Law, you may:

๐Ÿ‘๏ธ
Access/Correct Data: Request a copy or update inaccuracies of your personal data
๐Ÿ—‘๏ธ
Delete Data: Ask for erasure (subject to legal obligations)
โœ‹
Withdraw Consent: Opt out of non-essential communications
๐Ÿ“
Lodge Complaints: Contact our Grievance Officer

๐ŸŒ GDPR-Style Rights (Where Applicable):

๐Ÿ”„
Withdraw Consent: Withdraw consent where previously given for data processing
๐Ÿšซ
Object to Processing: Object to processing if carried out on legal basis other than consent
๐Ÿ“–
Access Data: Learn if data is being processed and obtain copy of data
โœ๏ธ
Verify and Rectify: Verify accuracy and ask for updates or corrections
โธ๏ธ
Restrict Processing: Restrict processing of data for purposes other than storage
๐Ÿ—‘๏ธ
Data Deletion: Obtain erasure of data from PDFTechno
๐Ÿ“ค
Data Portability: Receive data in structured, machine-readable format
โš–๏ธ
Lodge Complaint: Bring claim before competent data protection authority

๐Ÿ“ž How to Exercise Rights

Any requests to exercise user rights can be directed to PDFTechno through the contact details provided. Requests are free of charge and will be answered within one month, providing required information by law.

๐ŸŽฏ Right to Object to Marketing

Where Personal Data is processed for direct marketing purposes, users can object to that processing at any time, free of charge and without providing justification.

11. Cookies & Tracking Technologies

๐Ÿช See our detailed Cookie Policy for comprehensive information about our use of cookies and tracking technologies.

12. Changes to the Privacy Policy

๐Ÿ“ Policy Updates

  • We reserve the right to amend this policy
  • Changes will be notified via email or website banners
  • Updates will be posted on this page
  • Continued use constitutes acceptance
  • New policy applies to your next visit

13. Contact Information

๐Ÿ“ž Grievance Officer

Name:

[Name to be filled]

Email:

[Email to be filled]

Address:

[Address to be filled]

Additional Third-Party Service Details

This privacy policy is effective as of the date specified above and complies with applicable Indian data protection laws.

For any queries regarding this privacy policy, please contact our Grievance Officer using the details provided above.